We ship world wide
We have thought long and hard about delivery and the fairest and most transparent way of delivering your products.
We have seen companies increase the price of their products to offer free shipping , reduce the price of their products and add it all onto the delivery and hide their delivery charges during the checkout process and this just didn't fit with our ethical approach to business , the The Pure Option™ way is to be open and transparent in every respect so we went with the honest way and charge what it costs us or free if you spend over £200 for UK mainland customers.
Carbon Neutral Shipping
We solve an international problem so it was always important that we shipped our products internationally but we wanted it to be done in a carbon neutral way so most of the courier companies we use are either carbon neutral or on the way to becoming carbon neutral.
Standard delivery service is three working days but we want you to be thrilled with what we do and how we do it, so in order to get your order to you as quickly as possible , we aim to dispatch (delivery can still take three working days) all items that are in stock next working day.
Next Day Delivery are also dispatched next working day but please note we can only guarantee that if the items ordered are in stock, we will send it next working day (Mon to Friday excluding holidays) but please note that we can not guarantee that once it's in the delivery network it will be with you in within 24 hours as sometimes people aren't in when they try to deliver or in rare cases the item gets lost or damaged in transit, in the event of this happening we will refund the difference between or standard delivery and our next day delivery options.
UK Mainland - £2.95 to £ 6.95 for standard delivery ( 1-3 days) and £8.95 for next day delivery.
Scottish Highlands & Islands - £19.95
Channel Islands & Isle of Man - £19.95
Order Processing Times
We are based in the UK and as an ethical and responsible employer we are closed on UK Holidays but we do work Monday to Friday but outside of these times please allow extra time for your delivery.
You will receive an email from us telling you when your order is dispatched on a trackable link so you can track your delivery but please allow 2 - 3 working days ( Mon to Fri - excludes UK Bank Holidays) for standard delivery and 1 working day for next day delivery.
We will send you an email when your order is dispatched followed by a email from the courier with a track-able link to track your order, please be aware if you aren't in when they try to deliver, you may have to arrange redelivery with the courier firm.
The cost of shipping by air can be quite expensive to some locations so we cap all international deliveries at 90kg (our website will tell you if you exceed this) , if you are looking at becoming a recurring customer or you are looking at Distributing our products in bigger quantities it may be cheaper for you to set up a Distributors account and we can work out the most cost effective way of shipping the products to you, shipping pallets on a lorry is typically 50% cheaper as an example so If you are looking at large quantities, please click on our live chat link ( We are Here logo on the bottom right) or email our Customers Service Team with your details including Country of Origin and we will find a cheaper bulk shipping price for you.
EU Customers / Partners
We will always try to send your item the quickest and most cost effective way but times vary based on location and whether you are a Distribution partner (we will confirm with you at time of ordering delivery dates) or a consumer which will arrive based on these times below.
Please note all items in stock are processed within one working day ( Mon - Fri excluding UK bank holidays) and as you will receive an email when your item is dispatched along with tracking information allowing you to keep track of your delivery.
Non EU Customers / Partners
Your item will be sent the quickest and most cost effective option (Distribution Partners will be informed at time of ordering the delivery times). delivery information below
Sorry here's the boring Terms and Conditions
Please note that each government has their own policies and procedures when importing products in which may mean that you will need to pay import taxes or fees, it is strongly recommended that you check your Governments website for taxes or import fees charged.
Please note we can not guarantee that an item shipped next day will be with you next day , once it leaves us we sadly have no control over the delivery process, we will always try to help but in nearly all cases calling the courier firm will fix any issues.
We reserve the right to alter our delivery at any time without notice.
If you aren't in when our courier firm attempts to deliver you will need to rearrange a convenient redelivery time.
In the event their is an issue with next day delivery such as an item being out of stock we will either refund your carriage costs (If UK customer and your orders over £200) or refund the difference between next day and standard delivery (if UK customers and your order is under £200).