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30 Day Money Back Guarantee
We are so confident you will love our products and becoming a sustainable business, we are have a 30 day money back guarantee.
Our mission is to help the world become more sustainable and we can't do this without you loving what we do and really hope you love what we do so much you actually recommend us to others.
So you can return the products purchased within 30 days from the date your receive your order for a full refund or a replacement.
Like all things there are a few conditions
1. If you have an issue, get in touch with our team first as we can usually provide a better option than returning your order.
2. If your item is lost or damaged please make certain you notify us within 48 hours of receipt of your order as we also may be able to offer a more convenient option for you.
3. We do not pay the return carriage , we recommend you send the item back by a tracked service as we are unable to refund an item damaged or lost when being returned , in the rare moments this happens a tracked service will allow you to open a claim with your chosen carrier.
4. The item must be returned in safe packaging and any missing contents will be deducted from any refund or subtracted from any replacement.
5. The item must be returned to us no later than 30 days from receipt of your order, if the item is returned after this we will be unable to replace or refund your purchase and you may be charged to resend the item to you.
6. Due to the cost of international shipping, we are unable to offer a 30 day guarantee for international customers.